KhaanQuest
Pure Timeless Hat
Soft in tone yet bold in spirit — the Pure Timeless Hat in Cream redefines classic Western elegance.
With its classic teardrop crown and detachable felt band, the hat adapts to your journey from modern streets to open horizons.
PRODUCT FEATURES
CARE
Size Guide
If you have a hat that fits you well, check the sizing on the tag. Then, using our size conversion chart below, simply convert this size to a measurement on the table. This will help you determine the perfect size of your new Khaan Quest Hat.
| Size | CM | Inch | US | UK |
|---|---|---|---|---|
| S | 55-56 |
21 ²¹/₃₂ - 22 |
6 7/8 - 7 | 6 3/4 - 7 |
| M | 57-58 |
22 ⁷⁄₁₆ – 22 ²⁹⁄₆ |
7 1/8 - 7 1/4 | 7 - 7 1/8 |
| L | 59-60 |
23 ¹⁵⁄₆₄ – 23 ⁵⁄₈ |
7 3/8 - 7 1/2 | 7 1/4 - 7 3/8 |
| XL | 61-62 |
24 ¹⁄₆₄ – 24 ⁷⁄₁₆ |
7 5/8 - 7 3/4 |
7 1/2 - 7 5/8 |
KhaanQuest Sizing
S / 55 CM
Our smallest size on offer. If your head measures 53 cm – 54 cm, we recommend adding a hat filler to your order, as these reduce the size of your hat by 1-2.5 cm.
M / 57 CM
Ideal for the average sized head. We recommend this medium size as a ‘standard’ or ‘average’ fit.
L / 59 CM
If you have a large head – we recommend our standard size large. It’s a no brainer.
XL / 61 CM
For those with a bigger head size or who prefer extra breathing room, our XL provides the most spacious fit in our lineup.
Fit Tips
- Keep in mind, hat fit is entirely a matter of personal preference. You’re the only one who can decide how you want your hat to sit, fit and how you want to wear it.
- We believe tighter fits are more suitable for those active moments in life – think long days at your favourite music festival or fun in the sun at the beach.
- For a more comfortable, extended wear (4+ hours), we recommend a looser fit that will sit lower on the head.
- The shape and style of a hat can vary the sizing and fit. We always recommend reading the size and fit guide for any hat you're considering. This will help to ensure you’re able to select the perfect size for you.
- Unsure of sizing? A hat filler is a great addition because it can be used to tailor the size and fit of your new KhaanQuest hat (and add comfort at the same time).
Product information
Shipping Destinations
We proudly ship to the following countries:
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United States
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Canada
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Australia
We currently do not ship to:
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U.S. Territories (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa)
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Military addresses (APO/FPO/DPO)
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PO Box addresses
If your location is not supported at checkout, please contact us at contact@khaanquest.world for assistance.
Order Cut-Off Time
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Orders placed before 3:00 PM PST begin processing the same business day.
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Orders placed after 3:00 PM PST will be processed on the next business day.
Order Processing Time
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Standard processing time: 1–3 business days after payment is confirmed.
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During peak periods (promotions, restocks, holidays): 2–5 additional business days may be required.
You will receive a shipping confirmation email with tracking once your order has been dispatched.
Shipping Time
Delivery typically takes:
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United States: 5–7 business days
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Canada: 5–10 business days
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Australia: 5–10 business days
Delivery times may vary based on your region and the carrier’s schedule.
Shipping Fees
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Accessories orders $50 or less: Flat shipping fee of $15 USD
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All other orders: Free shipping
Shipping fees are displayed at checkout before you confirm your order.
Customs & Duties
Orders shipped within the United States, Canada, and Australia generally do not incur additional duties.
If any unexpected customs charges arise, they remain the responsibility of the customer.
Delivery Delays
External factors such as severe weather, carrier issues, seasonal volume, or logistical disruptions may affect delivery times.
We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is:
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Significantly delayed
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Lost
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Delivered damaged
Please contact us at contact@khaanquest.world within 7 days of the expected delivery date so we can assist you promptly.
Contact Us
For any questions regarding shipping, feel free to reach out:
📧 contact@khaanquest.world
Overview
At KhaanQuest, we want every customer to be fully satisfied with their purchase.
If you are not completely happy with your order, we gladly accept returns under the conditions outlined below.
Return Eligibility
We accept returns for full-priced items within 14 days of the delivery date. All returns must be submitted through our return request process. Returns sent back without approval will not be accepted.
To qualify for a return, all items must:
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Be in original condition
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Include all tags and original packaging
Important:
Items that do not meet these requirements will not be accepted.
Returns submitted after the 14-day window will not be accepted unless the delay is due to verified postal or handling issues.
Refunds
Refunds are issued back to your original payment method and apply only to:
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Full-priced items
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Full-priced items purchased with a welcome discount code
Refund Process:
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Your returned item arrives at our warehouse.
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We inspect the condition of the item.
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Refunds are issued within 10 business days after approval.
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You will receive a confirmation email once processed.
If more than 12 business days have passed since approval and you have not received your refund, please contact us at contact@khaanquest.world.
Sale & Final Sale Items
Sale Items
Items marked as “sale” or purchased with automatic discounts / discount codes
▶ Eligible for exchange only within 14 days
▶ Not eligible for refunds or store credit
Final Sale Items
Items marked “final sale”
▶ Not eligible for return, exchange, or refund
Unless the product is confirmed to be faulty.
Return Fee (U.S., Canada, Australia)
All returns from the United States, Canada, and Australia are subject to a flat return fee of USD $15, or the equivalent amount based on real-time currency exchange rates at the time of processing.
Exchanges
To guarantee availability and faster service:
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Submit a return request on our return page for the item you wish to exchange
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Once approved, place a new order for the replacement item
This ensures the new item does not sell out before your return is processed.
How to Start a Return
Please go to our return page and fill in the information needed to start the process.
Our team will review your request and provide full return instructions within 24 hours.
Return Shipping Address
KhaanQuest Warehouse
1496 E Francis St
Ontario, CA 91761
United States
Contact: Benjamin
Phone: +1 (213) 257-0902
Important:
Do not send returns to any address other than the warehouse listed above.
Unauthorized or incorrectly addressed returns may not be processed.
Each Khaan Quest piece is thoughtfully designed so each shape and silhouette will vary slightly in how it fits.
Use our size guide as well as the size and fit section of your desired hat to find your perfect fit.
How to find your hat size
We have a few simple tips to help you find the perfect sized hat for you. To measure your head accurately, you will need a cloth measuring tape. We also recommend you have assistance from another person, to ensure accuracy.
All Khaan Quest hats are sized in centimetres, as such we recommend using a metric ruler and measuring your head in centimetres.
How to find your fit
How would you like to wear your hat? Select from the options below. Then, follow the instructions of your preferred option to measure your head.
Be sure to follow the instructions of your preferred option, there are significant differences between them.
Option 1: Traditional
This is the “traditional” style of wearing a hat. Choose this option if this is the way you will choose to wear your hat.
1. Place your cloth measuring tape around your head over your occipital bone (the furthest part on the back of your head).
2. Bring the measure around to the front of your head. About 5 mm above your ears and position it in the centre of your forehead, or just above the eyebrows (depending on where you want your hat to sit). Make sure the tape is sitting comfortably, this is how the hat will sit on your head.
3. Check what size your measuring tape says. If in between sizing, we recommend sizing up and adding a hat filler to your order to tailor the hat to fit your head perfectly.
Option 2: Halo Style
This is the “halo” style of wearing a hat. Choose this option if this is the way you will choose to wear your hat.
1. Place your cloth measuring tape around your head over your occipital bone (the furthest part on the back of your head).
2. Bring the tape measure around to the front of your head. About 5 mm above your ears and position it at the top of your forehead (beginning of hairline). Make sure the tape is sitting comfortably, this is how the hat will sit on your head.
3. Check what size your measuring tape says. If in between sizing, we recommend sizing up and adding a hat filler to your order to tailor the hat to fit your head perfectly.
From Fiber to Form, Excellence at Every Stage
Honest Material
100% Australian Wool
Crafted from super 110s Australian superfine wool with ultra-fine 17 micron fibers — among the finest used in wool felt. Soft on the skin, yet structured enough to prevent floppy brims or sagging crowns. Your hat stays sharp and confident.
Innovated technology
Refined Felting Process
By tuning vibration with modern precision, our wool fibers bond more tightly and evenly, creating a hat body that feels smoother, holds its shape longer, and stands up to years of wear than typical wool-felt hats from other brands.
Crafted to last
Crafted for a Lifetime of Adventure
Every Khaan Quest hat is engineered with adventure in mind — shaped to stay firm, structured to resist time, and crafted to hold up through countless journeys. From long days in the sun to years of wear, your hat keeps its silhouette, strength, and confidence.
Fair price, no extras
Real Quality, Honest Pricing
A hat should charge you for what it is, not for the logo it carries. At KhaanQuest, you pay for premium wool, refined craft, and long-lasting construction — never artificial markups.
