Privacy policy

Last updated: November 6, 2025

KhaanQuest operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). The Services are powered by Shopify, which enables us to operate this website and provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information. Depending on your interaction with the Services and your location, we may collect or process the following:

Contact Information

Name, billing and shipping address, phone number, and email address.

Financial Information

Credit or debit card numbers, payment details, transaction information, and payment confirmations.

Account Information

Username, password, security questions, preferences, and settings.

Transaction Information

Items viewed, added to cart, saved to wishlist, purchased, returned, exchanged, or canceled, as well as purchase history.

Communications

Information you provide when contacting customer support or interacting with us.

Device Information

Browser type, device type, IP address, network connection, and unique identifiers.

Usage Information

Details about how and when you browse or interact with the Services.

2. Personal Information Sources

We may collect personal information from:

  • Directly from you (account creation, purchases, communications)

  • Automatically (cookies, pixels, and other tracking technologies)

  • Service providers

  • Business partners or other third parties

3. How We Use Your Personal Information

We may use your personal information to:

Provide, Tailor, and Improve the Services

Processing payments, fulfilling orders, enabling returns/exchanges, managing accounts, offering product recommendations, and improving the shopping experience.

Marketing and Advertising

Sending emails, promotions, and showing advertising based on your browsing activity or preferences.

Security and Fraud Prevention

Account authentication, fraud detection, safety investigations, and prevention of malicious activity.

Customer Support

Responding to inquiries, providing assistance, and maintaining customer relationships.

Legal Compliance

Responding to lawful requests, complying with regulations, and enforcing policies.

4. How We Disclose Personal Information

We may share your information with:

Service Providers (including Shopify)

For payment processing, analytics, shipping, customer support, and technical operations.

Business and Marketing Partners

For advertising and promotional purposes. Their privacy practices follow their own policies.

Opt-out link required:
https://khaanquest.world/pages/data-sharing-opt-out

At Your Direction or With Your Consent

Including shipping providers, social media plugins, or voluntary integrations.

Corporate Affiliates

Within our corporate family.

Business Transactions or Legal Requirements

In connection with mergers, acquisitions, bankruptcy, or legal obligations such as subpoenas.

5. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your interactions with our store in order to operate and improve the platform.

Learn more about Shopify’s privacy practices:
https://www.shopify.com/legal/privacy

To exercise privacy rights directly with Shopify (including rights related to cross-merchant advertising data), visit:
https://privacy.shopify.com/en

6. Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for their privacy practices. Please review third-party policies before sharing your information.

7. Children's Data

The Services are not intended for children, and we do not knowingly collect data from individuals under the age of majority. If a minor has submitted data, contact us to request deletion.

8. Security and Retention

No security system is perfect, and we cannot guarantee absolute security.
We retain personal information as needed to:

  • Operate the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Request data portability

  • Opt out of the “sale,” “sharing,” or use of personal information for targeted advertising

You may opt out here:
https://khaanquest.world/pages/data-sharing-opt-out

Global Privacy Control (GPC)

If your browser sends a GPC signal, we will honor it where legally required.

Email Preferences

You may unsubscribe from promotional emails using the link in our messages.

For rights related to Shopify-processed data, visit:
https://privacy.shopify.com/en

10. Complaints

If you have concerns about our handling of your personal information, please contact us. You may also have the right to escalate complaints to a relevant data protection authority depending on your jurisdiction.

11. International Data Transfers

Your information may be transferred or stored outside your country.
For EEA/UK transfers, we rely on recognized legal mechanisms (e.g., Standard Contractual Clauses).

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact Information

If you have questions or wish to exercise your privacy rights, contact us:

Email: contact@khaanquest.world
Address:

BLUE STAR TRADING LIMITED

RM C, 6/F, WORLD TRUST TOWER

50 STANLEY STREET CENTRAL HK