Terms of service

Terms of Service

Overview
Welcome to KhaanQuest. The terms “we,” “us,” and “our” refer to KhaanQuest. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. The Services are powered by Shopify.

These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when using the Services. Please read them carefully. By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.


1. Access and Account

You represent that you are at least the age of majority in your state or province of residence and consent to any minor dependents using the Services on devices you own or manage. You may be asked to provide information (e.g., email, billing, payment, and shipping details). You represent and warrant that such information is accurate, current, and complete, and that you have the rights to provide it. You are responsible for safeguarding your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account.

2. Our Products

We strive to depict products accurately, but colors and appearance may vary by device and settings. We do not warrant that products or Services will meet your expectations or appear identical to on-screen representations. Product descriptions, availability, and pricing may change at any time without notice. We may discontinue products or limit quantities to any person, region, or jurisdiction.

3. Orders

Your order is an offer to purchase. We may accept or decline any order at our discretion. An order is not accepted until we confirm acceptance and process your payment. Please review orders carefully before submitting; cancellations may not be possible after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details you provided. Purchases are subject to our Refund Policy. You represent that your purchases are for personal or household use and not for resale or export.

4. Prices and Billing

Prices, promotions, and discounts may change without notice. The price charged will be the price in effect when you place your order and will appear in your confirmation email. Unless expressly stated, prices exclude taxes, shipping, handling, and any customs or import charges. Store prices may differ from those offered elsewhere. Promotions may be governed by separate terms; if there is a conflict, the promotion terms control. You agree to provide current, complete, and accurate purchase and payment information and to promptly update it as needed. You represent that you are authorized to use any payment method provided and will pay all charges, including applicable taxes and fees.

5. Shipping and Delivery

Delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Title and risk of loss pass to you upon transfer of products to the carrier.

6. Intellectual Property

The Services and their contents (including trademarks, text, images, graphics, video, audio, and their selection and arrangement) are owned by KhaanQuest, its affiliates, or licensors, and are protected by applicable laws. You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit materials from the Services without our prior written consent. KhaanQuest names, logos, designs, and slogans are trademarks of KhaanQuest or its affiliates/licensors. Shopify’s names and marks are trademarks of Shopify. All other marks are the property of their owners.

7. Optional Tools

We may provide access to tools offered by third parties. Such tools are provided “as is” and “as available,” without warranties or endorsements. Your use is at your own risk and subject to the third parties’ terms.

8. Third-Party Links

The Services may contain third-party materials or links. We do not control or endorse such materials or sites and are not responsible for their content, policies, or practices. Accessing them is at your own risk. Direct any questions, products, or service issues to the relevant third party.

9. Relationship with Shopify

KhaanQuest is powered by Shopify. Sales and purchases, however, are made directly with KhaanQuest. Shopify is not responsible for any aspect of transactions between you and KhaanQuest. You expressly release Shopify and its affiliates from claims arising out of your purchases and transactions with KhaanQuest.

10. Privacy

Personal information collected through the Services is subject to our Privacy Policy and may also be processed under Shopify’s privacy policies. Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services to provide and improve the Services. Information you submit may be transmitted to and processed in countries other than your own. See our Privacy Policy for details.

11. Feedback

If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including to operate, improve, and promote the Services. You represent that you own or control the rights to your Feedback, have disclosed any compensation, and that your Feedback complies with these Terms. We may—but are not obligated to—monitor, edit, or remove Feedback we consider unlawful, offensive, or otherwise objectionable. You are solely responsible for your Feedback.

12. Errors, Inaccuracies, and Omissions

Information on the Services may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, promotions, shipping charges, transit times, or availability). We reserve the right to correct, update, or cancel orders if any information is inaccurate, at any time and without prior notice.

13. Prohibited Uses

You may use the Services only for lawful purposes. You agree not to, directly or indirectly: violate laws; infringe IP rights; harass or harm others; transmit false or misleading information; send spam or other unsolicited content; impersonate others; upload malicious code; collect personal information without consent; scrape or crawl the Services; or interfere with security features or others’ use of the Services. We may suspend or terminate access for violations.

14. Termination

We may terminate or suspend the Services (in whole or part) at any time, in our sole discretion, without notice. You remain liable for amounts due up to the date of termination. Sections intended to survive termination (including Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, and Privacy) will continue to apply.

15. Disclaimer of Warranties

The information on or through the Services is provided for general information only. We do not warrant its accuracy, completeness, or usefulness. You rely on such information at your own risk. Except as expressly stated by KhaanQuest, the Services and all products offered through the Services are provided “as is” and “as available,” without representations, warranties, or conditions of any kind, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow certain disclaimers; in such cases, those disclaimers apply to the fullest extent permitted by law.

16. Limitation of Liability

To the fullest extent permitted by law, in no case shall KhaanQuest, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, revenue, savings, data, replacement costs, or similar damages), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from or related to your use of the Services or any products procured through the Services, including any errors or omissions in content, or any loss or damage incurred as a result of content or products posted, transmitted, or otherwise made available via the Services, even if advised of the possibility.

17. Indemnification

You agree to indemnify, defend, and hold harmless KhaanQuest, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims, and expenses (including reasonable attorneys’ fees) arising out of your: (1) breach of these Terms or referenced documents; (2) violation of law or third-party rights; or (3) access to or use of the Services. We may control the defense and settlement of indemnified claims at your expense and will not settle any claim imposing non-monetary obligations on you without your consent (not to be unreasonably withheld).

18. Severability

If any provision of these Terms is held unlawful, void, or unenforceable, it shall be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

19. Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision is not a waiver. These Terms and the policies or rules posted by us on the Services constitute the entire agreement between you and us and supersede prior or contemporaneous communications and proposals. Any ambiguities will not be construed against the drafting party.

20. Assignment

You may not assign, transfer, or delegate these Terms or your rights or obligations without our prior written consent. We may assign or delegate these Terms without consent or notice.

21. Governing Law

These Terms of Service and any separate agreements for the provision of Services shall be governed by and construed in accordance with the laws of Hong Kong (HK), without regard to conflict-of-laws rules. You and KhaanQuest consent to the exclusive jurisdiction and venue of the courts located in Hong Kong.

22. Headings

Headings are for convenience only and do not limit these Terms.

23. Changes to the Terms

You can review the most current version of these Terms at any time on this page. We may update or replace any part of these Terms by posting changes to the website. We will notify you of material changes as required by law. Your continued use of the Services after changes become effective constitutes acceptance.

24. Contact

Questions about these Terms may be sent to contact@khaanquest.world or submitted via our Contact page.

BLUE STAR TRADING LIMITED

RM C, 6/F, WORLD TRUST TOWER

50 STANLEY STREET CENTRAL HK