Shipping policy

Shipping Destinations

We proudly ship to the following countries:

United States
Canada
Australia

We currently do not ship to:

U.S. Territories (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa)
Military addresses (APO/FPO/DPO)
PO Box addresses

If your location is not supported at checkout, please contact us at contact@khaanquest.world for assistance.

Order Cut-Off Time

Orders placed before 3:00 PM PST begin processing the same business day.
Orders placed after 3:00 PM PST will be processed on the next business day.

Order Processing Time

Standard processing time: 1–3 business days after payment is confirmed.
During peak periods (promotions, restocks, holidays): 2–5 additional business days may be required.

You will receive a shipping confirmation email with tracking once your order has been dispatched.

Shipping Time

Delivery typically takes:

United States: 5–7 business days
Canada: 5–10 business days
Australia: 5–10 business days

Delivery times may vary based on your region and the carrier’s schedule.

Shipping Fees

Accessories orders $50 or less: Flat shipping fee of $15 USD
All other orders: Free shipping

Shipping fees are displayed at checkout before you confirm your order.

Customs & Duties

Orders shipped within the United States, Canada, and Australia generally do not incur additional duties.

If any unexpected customs charges arise, they remain the responsibility of the customer.

Delivery Delays

External factors such as severe weather, carrier issues, seasonal volume, or logistical disruptions may affect delivery times.
We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is:

Significantly delayed
Lost
Delivered damaged

Please contact us at contact@khaanquest.world within 7 days of the expected delivery date so we can assist you promptly.

Contact Us

For any questions regarding shipping, feel free to reach out:
📧 contact@khaanquest.world